Saurabh Karwal

Saurabh Karwal UX Designer / CX Designer / Digital Designer (UX/ web/ Graphics) / CUA (HFI)
+61 420 656 675
Top performing lead UI/UX designer with a passion for improving people’s lives by problem solving and knowledge sharing. As a certified usability analyst (CUA), I have been responsible for implementing user centred design principles and methodologies in end to end design process involving planning, designing and validating digital experience for wide range of devices and interfaces. I have a proven track record of leading teams to gather user and business needs and create significant, scalable and sustainable innovative design solutions. I also have been actively involved with teaching UX design principles and design thinking.
Skills Summary

• 9+ years of experience in UI/UX design for digital products including software and complex web based applications.
• Facilitated stakeholder interviews and workshops to review and document business processes and analyse expected business outcomes.
• Experience in evaluation of products on navigation, presentation, interaction and content heuristics and creating and building new features accordingly.
• Managing and conducting quantitative and qualitative customer research (high and low fidelity prototype testing, contextual enquiries and ethnographic research) and usability testing to define, design and measure success of assumptions and outcomes and continuously incorporating feedback.
• Experience working with agile methodologies in multi-disciplinary teams involving developers and designers with a collaborative and continuous mutual improvement mindset.
• Experience in mentoring and coaching young designers on UX skills and design thinking and implementation.

Formal Education and Training
Certified Usability Analyst (CUA)Human Factors International2016
User Centered Design Certificate (UCD)Interaction design foundation2015
Master of Design (M. Des.)Indian Institute of Technology (IIT), Kanpur, India2008
Bachelor of Architecture (B.Arch.)School of Planning and architecture, New Delhi, India2006
Professional Timeline
User Experience Design LeadStandard Bank of South AfricaJan 2016- Apr 2017Responsibilities: Implementing UI/UX best practices to develop effective and cohesive digital solutions. Championing new ideas and design approaches. Gathering business requirements by conducting workshops and interviews. Creating task flows, wireframes, and low fidelity and high fidelity prototypes. Conducting user research and usability testing. Achievements: Successfully optimized the “Transactional Account Origination” as-is flow reducing 44 screens to 17 screens and reducing the overall time to originate an account from 1 hour to 15 mins. Designed new screens based on usability best practices. Facilitated usability testing workshops to validate new designs. Mentored 5 senior human factors specialists: Setting up functional goals, guiding for both personal and professional development.
UX/ UI and research projectsSelf-employedApr 2008- present• Review and redesign of a responsive housing finance company website • Design of a responsive online shopping website • Smart Home Application Concept • Hero Ridestat: Mobile-Vehicle Interaction Application • Hero Product Mobile Application
Founder and UX DesignerCreatactsMar 2015 – is a startup initiative to get all creative professionals at one platform. It aims to capture the $12b design communications industry around the world and enable clients to customize and build their project teams based on project and budget.
Director and Co-founderProseedzApr 2013- Dec 2015An initiative for serving the design community to get the design practitioners together for knowledge sharing and training young minds.
Design ManagerHero MotoCorp Ltd, IndiaApr 2011- Dec 2015• Trend research and prediction by conducting user research workshops and interviews across the country and implementing insights in new designs. • Development of design policies and design inferences for styling of vehicles. • Development of the new branding policies for the new brand HERO MotoCorp.
Experience Designer“Xtreme Innovation” group, TVS Co Ltd.Sept 2008 – Apr 2011• To lead a team of 10 engineers and technicians for development of ultra-low-cost 2 wheelers and its interaction with riders. • To conduct User research for analyzing trends and user behavior. • To adapt and teach innovative ways of generating breakthrough ideas for reducing costs. To work with the team to develop a working prototype using different materials and technologies.
What I am good at..
Adobe Photoshop
Adobe Illustrator
User Research
Usability Testing